What we do


We provide multi-channel support for a variety of vertical industries.

We specialize in providing white label after hours support, disaster recovery and mission critical operations. We deliver support services 24/7, 365 days per year.

Front line solutions

Sales and support services available by telephone and chat. Troubleshooting and ticketing of customer care requests.

Efficient Escalations

We process new incidents reported by your customers by documenting them to increase the intelligence of your knowledge-base. Our specialists can assist your staff providing on-line training, service demonstrations and application and on-boarding procedures as needed.

Application/Systems Expertise

We can manage the administration of your critical applications that serve your customers.

Overcome Barriers

Our think tank of developers are accessible 24/7 to support your staff and customers. Top-notch techs are available to support C, C#, Java, PHP, and dozens of other programming and scripting languages.

What we deliver


Turn key support solutions that can be fully customized to meet your objectives.

Payment-Helpdesk.com

Specialized FinTech support services for payment applications, gateways, shopping carts, API integrations and merchant services.

Developer-Helpdesk.com

Top-notch techs are available to support developers. We are experienced in C, C#, Java, PHP, and dozens of other programming and scripting languages.

Container-Helpdesk.com

Expert resources for virtual hosting solutions including VPS, Docker, Kubernetes, Mesoshpere, and Swarm.

Virtual Office

Virtual office services make it so much easier to move offices, hire additional staff, or expand your operations. By going virtual, your office doesn’t have to be tied down to one location and adding to your services is as easy as making a phone call.

Virtual Receptionist

Today’s businesses can be run from anywhere and at all hours. Thanks to virtual office services, you can get enterprise-grade solutions at a fraction of the cost. Because everything is virtual, you won’t need to spend thousands of dollars on hardware, installation and large office space.

Executive Suite

One bedroom with private bath and office. Access to shared kitchen and social area. {Link to AirBnB}



BUSINESS-CLASS VIRTUAL SOLUTIONS FOR SMARTER COMMUNICATIONS AND CALL MANAGEMENT.

Receive faxes on the go with an online fax solution that converts your documents into a PDF file and sends it immediately to your email. As a bonus feature, this service includes an Email to Fax service at no monthly cost.

Access your voicemail online by converting your messages to a sound file and sending it in real-time to your assigned email

Play a custom welcome recording at the start of every call to introduce your products and services, business hours, or current promotions.

Direct callers to the right person or department with a prompt to dial an option from an interactive voice response system (i.e. Press 1 for Sales…Press 2 for Support)